Cancellation Policy

Joe Filter is a no contract, no commitment company. Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services.

Our system reminds you 3 days in advance via email and 2 days in advance via text message because we know how easy it is to forget an appointment you booked days before. We understand that sometimes things come up last minute and will do our best to be accommodating in those instances. Customers that cancel without at least 48 hours notice twice in a 12 month period will be assessed a $48 cancellation fee.